Privacy Policy

We collect information you voluntarily provide when you request an estimate, book an appointment, submit a referral, register a warranty, file a warranty claim, apply for a position, or contact us. This may include your name, email address, phone number, and project address.

When you browse our website, we may automatically collect limited technical data such as your browser type, device, and the pages you visit, using cookies and similar technologies. You can disable cookies in your browser settings, though some features may not function as intended.

We use your information to respond to inquiries, prepare and deliver estimates, schedule and confirm appointments, coordinate installation crews, process payments, issue warranties, and communicate with you about your project.

We may also use your contact details to send service-related updates, follow-ups, and occasional marketing communications. You may opt out of marketing messages at any time by replying STOP, clicking unsubscribe, or contacting us directly.

We do not sell or rent your personal information. We may share it with trusted service providers who help us operate our business — such as payment processors (Stripe, Klarna), scheduling and calendar providers (Google Calendar), email and messaging platforms (Gmail, Slack), and document-signing services — but only as needed to perform their functions and under appropriate confidentiality obligations.

We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our customers and the public.

If you choose to finance your project or pay by card, your payment is processed securely through our payment providers. We never store your full card number or banking details on our servers. Financing is provided by Klarna, which has its own privacy policy governing the personal information it collects during the application and repayment process.

We retain customer and project records for as long as necessary to provide our services, fulfill warranty obligations, and comply with legal and accounting requirements. Warranty records are retained for the duration of the applicable warranty term plus any legally required period.

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain processing. To exercise any of these rights, contact us using the information below. We will verify your identity before acting on a request.

We take reasonable administrative, technical, and physical measures to protect your information against unauthorized access, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us and we will promptly delete it.

Our website may contain links to third-party sites we do not control. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed.

If you have questions about this Privacy Policy or how we handle your information, please contact us: